LIKNOSS SeaOnLine™ software is the most widely used reservation system in the Ferry industry, with a proven track record to materialize the policy of any Operator. Taking advantage of the focused expertise for more than 20 years of LIKNOSS on the ferry industry, the product is continuously enhanced with features to meet the needs of our customers, the evolution of legislation and standards, the disruptive nature of the technology and the knowledge transferred by adjacent domains and industries.
LIKNOSS SeaOnLine™ has every feature needed for the complete management of reservations and tickets for passengers, vehicles, freight as well as ancillary services. SeaOnLine™ serves the needs of any ferry company, no matter its fleets’ size and type, Ro-Pax, Cruise Ferry, Highspeed, Double-Ended, RORO, etc)
Its functionality covers all the needs a ferry company including:
- Vessel inventory and capacity control management (passenger accommodation and garage planning supporting any type of cabins, seats, economy classes, vehicles and on-board services with inventory allocation access modeling).
- Dynamic pricing as well as sales policy management.
- Complete itinerary and port management. Route configuration supporting multi-segment, multi-carrier and multi-modal journeys.
- Real-time consistent availability tracking and control with automatic capacity calculation on multi-segment itineraries.
- Advanced management in case of disrupted services.
- Loyalty program policy management as well as third party loyalty integration.
- Smart ticketing and frequent travelers smart card management.
- Multiple passenger types management (residents, passengers with special needs, VIP, special categories).
- Complete management of sales network (travel agents and third parties).
- Connection with third party systems (i.e. unified national transport systems, LIKNOSS GDS, etc).
- Multiple user interfaces (desktop applications, mobile, web, PDAs).
- Complete back office interface, integration with accounting systems, sales network credit management.
- Complete check-in / check-out system for passengers and vehicles with no-show management.
- Scheduled reporting and ad hoc reporting support.
- Third party Revenue Management and Business Intelligence system integration support.
LIKNOSS SeaOnLine™ is available as Perpetual License with installation at the Ferry Operators premises or as Software as a Service (SaaS) with installation at LIKNOSS fully equipped datacenter. The software is customized by LIKNOSS in collaboration with the ferry company, resulting in a fully adoptable system to serve the company’s needs in their operating environment. This is SeaOnLine’s greatest advantage, since the ferry operator will have the appropriate tools to focus on its commercial policy and business plan.